Skip to Store Area:

Home |     Currency: USD

How to contact

We try our best to solve your problems in 24 hours (Mon-Fri, business days) once you submit correct and necessary information. Below shows our communication channels and information we required. Please use unique and correct communication channel. If you use different channels for the same issue, it will delay the processing time.

Order Tracking

  • * Required
    * Required
    Verification code : captcha

Order Questions

Other Inquiry


If you have Big Trouble with us, please feel free to complain to: [email protected]
If your complain is belong to above contact links, please use those links or email only, you will get no answer if asking other questions.

How to Claim IPR Infringement?

If you find any products sold in e5Cigs infringing your IPR, please complete the attached form and report us via email [email protected], We will investigate it upon receiving your feedback.

P.S: This email is for IPR Infringement issues only, you will get no reply if asking any other else questions.

Form For IPR Infringement
Express inquiry